inter-arise.com Enabling Effectiveness: Facilitating Collaboration and Capability

February 13, 2013

The Art and Practice of Group Facilitation

THE ART AND PRACTICE OF GROUP FACILITATION

Accredited with the Services SETA

group facilitation

COURSE OBJECTIVES

Our goal is to prepare you to plan and lead conversations and group processes in your organisation or for your clients. Our intense, three-day workshop enables you to strengthen:

  • Your ability to connect with others and deepen your skills
  • Perform as an effective facilitator
  • Become a more active listener and effective leader
  • Design group processes and construct activities that engage people toward achieving shared objectives
  • Manage group diversity and conflict
  • Enable others to feel purposeful and valuable when participating in a workshop/meeting

COURSE OUTLINE

A Recipe for Successful Facilitation

This an examination of the key factors that contribute to effective facilitation: an appropriate environment, clear agendas and objectives, efficient use of time, powerful stakeholder engagement, leadership, and excellent skills.

The value of facilitation will be explored as well as its contribution to generating broader team effectiveness beyond the workshop or meeting.

Participants will also understand other practical elements necessary to make a facilitated workshop/meeting successful including tools, pre-workshop preparation and communication, ice-breakers and energisers, documentation and review, and more.

Facilitation Roles and Responsibilities

In this conversation, we explore the roles of the facilitator and the power of facilitation as a skills-set to bring out the best in people.  We also explore the roles played by others in a facilitation context including the workshop sponsor, participant and scribe.

Participants will learn that the successful facilitator projects trustworthiness and neutrality, and directs focused effort at preparing for the workshop. They will examine their personal biases in order to remove them while serving as facilitators.

Understanding Participant Styles

Using an Creative and Problem-Solving styles assessment, we develop a deeper understanding of our own and others creative and problem-solving styles.  In this way we create awareness of how we could be designing group processes more effectively, as well as how we could involve participants in ways that enable them to feel engaged and interested.

Group Dynamics

Group dynamics and motivations can vary on many levels, and participants will learn how to guide the group to a level of cohesion quickly so that participants engage with shared objectives and solutions, rather than individual motivations. They will use role-plays to practice engaging people in dialogue, feedback, and testing for consensus and understanding.

The Point of Power is Always in the Present Moment

Participants will get an opportunity to deepen their communication skills including embodying confidence, practicing deep listening and building rapport with participants through body language and appreciative conversations.  A very meaningful exploration focused on self awareness and connectedness with others.

Getting Results

Keeping group members focused so they can get their desired results takes skill. This section shows participants how to move beyond roadblocks, difficult personalities, and incomplete information so they can help group members work collaboratively toward a goal. Using sample cases, participants will try their hand at remaining neutral and facilitating workshops.

Managing Diversity and Conflict

People can sabotage a group process by interrupting, being negative, physically or mentally leaving, or dominating the conversation. They could also unconsciously sabotage the process if they feel that they’re not being included or heard.  Conflict can easily arise when there are differing motivations and perceptions.  These behaviours and situations makes the facilitator’s job a challenge at best. Learning how to manage participants who don’t want to be there, who are dominating the discussion, or who are being difficult, is an essential skill of top facilitators. This section explores handling difficult people and challenging situations in a workshop.

People Who Can, Do: Preparation and Practice

This discussion involves participants facilitating various kinds of processes: strategic planning, idea generation, and consensus decision making. Participants will experience what makes a facilitated session effective. They will know how to remain neutral, accommodate different styles, be flexible, build consensus, and dispel their fears.

Facilitator Treasure Chest

An exploration of various tools and techniques that can be applied to diverse objectives and group settings.  This session will also explore divergent thinking, convergent thinking and facilitating sustainable cooperative processes.

From brain-storming to De Bono’s Six Thinking Hats to graphic facilitation and ice-breakers, participants will get to experience a variety of techniques and processes to add to their treasure chest.

COURSE DURATION:  3 days

INVESTMENT: R 6995.00 excluding VAT

DATE: 27th February to 01st March 2013

Who should attend?  Facilitators, Trainers, Business Analysts, Teachers, Meeting Hosts, Project Managers , Team Leaders, Managers – anyone who works and regularly meets with groups to achieve objectives.

January 18, 2013

Shared Purpose and Vision in Empowering Teams To Thrive

Shared Purpose and Vision in Empowering Teams to Thrive

What makes one team higher performing than another? What is it that pulls individuals together into a cohesive team, enabling them to work together more effectively? Like all successful partnerships, key ingredients of an effective team include:

  • A shared purpose
  • A compelling image of a positive future – a shared vision
  • A common understanding of what action is required to stand in purpose and realise the vision
  • Understanding each others’ motivational preferences and complimentary styles

David Cooperrider, creator of the strength-based Appreciative Inquiry methodology, coined the term “Positive Image, Positive Action”.  When we have powerful, positive images of our possibility that are aligned individually and collectively, we are compelled to take action that moves us toward the experience of what we imagine.  This in essence is the power of a meaningful purpose and an inspiring vision.  Key attributes shared by all great leaders include the ability to fuel people’s drive through the possibility of an inspiring vision and the mechanisms that enable them to feel valuable.

Research into the use of graphics or imagery in creating/assigning meaning to information reveals that the process:

info visualisation PEEST

We know from neuro-sciences that every idea or thought that we have is a mental model.  Everything we do, create, choose, act on, first starts as an anticipatory mental image.  Think now about your car … your home…. a child or friend ….something of importance to you.  You get that an image is what you notice, right?   If our mental models are strong enough, they:

  • Guide our actions and behaviour
  • Influence our communication
  • Stimulate mental connections
  • Engage our physiology (horror movie…racing heart-beat….get the picture?)

Our brains filter information based on our mental models and what we are focusing on.   Visually representing the team’s strategy and referring to it often in communications, conversations and other business activities will strengthen the team’s association with and connection to its purpose, vision and objectives.  Most powerfully, it will  create a collective mental model within the team that generates focus, clarity and energy for the intended journey.

Most businesses have a purpose or mission statement, a vision, and a set of objectives for achieving the vision.   Rarely do they nurture mechanisms that enable teams to determine and develop the link between those statements and their own purpose and vision.  Mostly, the objectives are translated into targets which become the springboard from which operational activity takes place and is evaluated.

Focusing purely on driving targets can become meaningless, as can a company vision perceived as being imposed, and since we humans are meaning-making beings, this could translate into less than inspiring cultures and sub-optimal performance.

The most successful visions build on the individual and collective visions of  employees across the company.  Shared vision reflects shared purpose, and both are important for motivating people to learn and collaborate as they create a common identity that fuels focus, connectedness and energy. This strengthens the probability that team members will be more committed to outcomes, work together more effectively and share ownership for making things happen.

Our-Approach_01_215

Another important consideration in enabling a team to elevate its capacity to achieve its vision and to contribute organisation value, involves harnessing and aligning individual traits.  For example, the Disney strategy of Dreamer, Realist and Critic aligns glass half full and glass half empty people, as well as big picture and detail oriented people.  Aligning individual styles and motivational preferences will help to address the unconscious patterns in people that could lead to sabotaging behaviour.

The process of discovering a purpose and birthing a vision together, enables team members to internalise their connectedness and goals, and forms a platform for focused team activity.

OLYMPUS DIGITAL CAMERA

Article written by Vasintha Pather.  Thanks Dr Sally Vanson for your input and insights 🙂

Copyright Inter-Arise Facilitation Solutions (Pty) Ltd

The Visionary Teams Workshop:

 ‘Visionary Teams’ is an inspiring workshop for your team to co-create its vision and focus for the year ahead.  Using interactive and collaborative processes,  inter-arise facilitates a half-day workshop with your team to:

  • Engage around a shared purpose
  • Co-create a vision that is meaningful and inspiring
  • Identify the building blocks that will enable success
  • Align the differences in the team to maximize success

At the end of the workshop, we produce a visual representation of your team’s strategy that will serve as a powerful resource to strengthen connection with, and evaluation of, the strategy through the year.

e-mail vasintha@inter-arise.com or admin@inter-arise.com to enquire further and/or to set up a conversation

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July 18, 2012

inter-arise at the 5th Innovation Summit

Graphic Facilitation master class at the 2012 Innovation Summit

July 4, 2012

Graphic Facilitation Masterclass

Graphic Facilitation Masterclass 06th June 2013

The visualisation of ideas and concepts plays an important role in how we make meaning of and retain information, as well as how we innovate.

Cognitive science shows us that one of the ways the brain creates meaning is through the process of our retina passing visual stimuli to our primary visual cortex which then radiates this information to numerous parts of the brain for parallel processing and meaning-making, resulting in us creating a unified mental model of the information we see.

Using imagery as well as words to construct information and to communicate in workshops, meetings, training, teaching etc, activates different parts of the brain – stimulating whole-brain engagement – in processing information. It also contributes to strengthening our coginition as neuroscience research shows us that new neural pathways develop as we engage in physical activity. Information Visualisation and Graphic Facilitation encourages participation and strengthens our ability to process information and communicate in a highly integrated and therefore, effective, way.

It’s also just great FUN !

Join inter-arise on 06th June 2013 for this fun, results-oriented and inspiring workshop.


Venue:  Johannesburg: Regenesys Business School
Address: 4 Pybus Road, Sandton, Johannesburg

Time:  08:30 to 16:30
Investment: R 2 495.00 excluding VAT

 

 

 

 

Apply Graphic Facilitation techniques to:

  • Process Modelling
  • Business Change and Transition
  • Strategic Envisioning and Planning
  • Team/Department Envisioning and Planning
  • Business Requirements Elicitation and Definition
  • Business Solutions Design
  • Project Definition, Planning, Monitoring and Reviews
  • Innovation and Idea/Concept Development
  • Corporate Communications
  • Training
  • Client Sales and Relationship Management
  • Team Meetings and Workshops

 

You receive:

  • Understanding the power of imagery in strengthening personal and group effectiveness
  • Enriched ability to draw and create fun, simple images, metaphors and visual templates
  • Skills for including imagery in your meetings, workshops and other group sessions
  • Graphic Facilitator Tool-kit
  • A copy of The Power of Visual Language: A Handbook for The Visual Facilitator
  • Refreshments and Lunch

Contact us now to reserve your participation in this fun, enlightening and cutting-edge workshop: vasintha@inter-arise.com

What some participants have shared about their experience with us:

 

“I found it very valuable to share with others who are involved in visualisation….. There was a strong sharing mode which said to each participant..all the knowledge and experience that I /WE have (i.e. the Facilitator and class) put on the table. ‘It’s here for you’! It was REAL education, in the sense of ‘e-ducare’
Facilitator: Supportive and hands-on. I felt we were being schooled by someone who had the knowledge and the experience. Almost certainly the best in the country.
Value Gained: Confidence. Very useful techniques, shortcuts. Everything was practical and useful.”

The content – Brilliant.  Love the book we got with to go and practice from.  All the material we received on the day was of high quality and well presented.
The facilitator – Accommodating and involved.  Shared own experience and looked at every person’s individual needs.
The value  – I never believed I am ‘artistic’ and could draw.  This was made easy and every person’s own ability came through.
have used the graphic facilitation to present the Learning offerings to a group of Business Analysts.  It was an innovative fun way to make the message stick.   This is a very good tool to use in everything we do.”

“The integration of the theory and the practical aspects created a good space.  Highlights included tapping into and unlocking every person’s potential and the magic in the power of simplicity. An overwhelming thank you!”

“The Facilitator was totally outstanding in this field.  She knows what she’s talking about and has great perception and knowledge in this field.  Thank you for your valuable input”

“Awesome, very unique and entertaining.  Enjoyed it and learnt alot.  Nice pace and very interesting. [The facilitator was] very passionate about the subject, well read and shared a lot of interesting facts.  Kept the training fun and relevant.”

“Well organised, educational as well as fun.  Very satisfied.  [The facilitator] was confident and relaxed, yet professional”

“The course brought out skills I thought did not exist….It was awesome !”

“Very interesting, lots of concepts and ideas that can be practically applied”

 

 

 

 

 

 


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